Privacy Policy
Darjeeling Industriies Limited ("Company", "We", "Us", or "Our") is committed to protecting the privacy and personal information of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://darjeelingrcl.in/ ("Website").
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
1. Information We Collect
We may collect the following types of information when you interact with our Website:Personal Information
You may voluntarily provide personal information when you:
Submit a contact or enquiry form
Request product information
Send us an email
Communicate with our team
The information may include:
Full Name
Email Address
Phone Number
Company Name
City/State
Any additional information you choose to provide
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP Address
Browser Type and Version
Operating System
Device Information
Date and Time of Visit
Pages Viewed
Referring Website
Website Usage Statistics
2. How We Use Your Information
We use the information we collect to:Respond to your enquiries and requests.
Provide information about our products and services.
Improve the performance and functionality of our Website.
Monitor Website usage and security.
Maintain business communications.
Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information.
3. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience.Cookies help us:
Remember your preferences.
Understand Website usage.
Improve Website performance.
Enhance security.
You may disable cookies through your browser settings; however, some Website features may not function properly.
4. Sharing of Information
We may share your information only when necessary:With trusted service providers assisting in Website operations.
To comply with applicable laws or legal processes.
To protect our legal rights, property, or safety.
In connection with a merger, acquisition, or business restructuring where permitted by law.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:Respond to enquiries.
Provide requested services.
Meet legal or regulatory requirements.
Resolve disputes.
Enforce our policies.
When information is no longer required, it is securely deleted or anonymized where appropriate.
7. Third-Party Websites
Our Website may contain links to third-party websites for your convenience.We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Your Rights
Subject to applicable law, you may have the right to:Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Withdraw consent where applicable.
Object to certain processing activities.
To exercise these rights, please contact us using the contact details provided below.
9. Children's Privacy
Our Website is intended for business and general informational purposes and is not directed toward children under the age of 18.We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. International Data Transfers
If you access our Website from outside India, your information may be transferred to and processed in India, where our systems or service providers are located.By using the Website, you consent to such processing in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after any modifications constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:Darjeeling Industriies Limited
Website: https://darjeelingrcl.in/
Email: info@darjeelingrcl.in